::RTB - Dispute Portal ::

To help us resolve the dispute as quickly as possible please ensure that the below details are correct. Click on the “?” symbol placed beside each area for more information. If you are a Landlord or a Representative for a Landlord, please have your registration details to hand.

DISPUTE DETAILS

Applicant Type: Please indicate if you are the Tenant, Landlord or Third Party in the dispute. If you are a Representative applying on behalf of your client, please choose the option describing your client’s role. Note: A third-party is a person other than a tenant, landlord or agent and is not directly connected to the tenancy e.g. a neighbour affected by a tenant’s behaviour.

Landlord
Tenant
ThirdParty

Are you the Applicant or submitting a case on behalf of your client (Representative)?:

Representative
Applicant

Tenancy Registration Number (RT Number)
Please ensure the RT reference number is in the correct format eg: 1234-12345678. If you are a Tenant or Third Party, you can leave this field blank.

Reason for Dispute

Read notes on each dispute type and tick box(es) accordingly. Evidence can be submitted once you have received your case reference number.

Select	Dispute Type
	Rent arrears and overholding Please provide information on the total amount of rent owed and any repayment attempts made. Also submit a copy of any warning notices served and notice of termination served on the tenant. Please enter details for selected Dispute Type
	Rent arrears Please provide information on the total amount of rent owed and any repayment attempts made. Also submit a copy of any warning notices served and notice of termination served on the tenant. Please enter details for selected Dispute Type
	Validity of notice of termination (if you are disputing the validity of a termination notice issued) Please provide information on why you believe the notice of termination you received is invalid, how you received the notice (post, email or text) and the date you received the notice. NOTE: The notice of termination MUST be emailed to disputes@rtb.ie, quoting your case reference number, before your case can proceed. Please enter details for selected Dispute Type
	Deposit retention Please provide information on whether the full or partial deposit was retained by the landlord, the exact amount that was withheld, if you had any rent arrears or outstanding utility bills. Please enter details for selected Dispute Type
	Breach of landlord obligations Please provide details of the obligation breached, contact made informing the landlord of the breach, any warning notices served and notice of termination served. Please enter details for selected Dispute Type
	Overholding Please provide information on the total amount of rent owed and any repayment attempts made. Also submit a copy of any warning notices served and notice of termination served on the tenant. Please enter details for selected Dispute Type
	Breach of tenant obligations Please provide details of the obligation breached, contact made informing the tenant of the breach, any warning notices served and notice of termination served. Please enter details for selected Dispute Type
	Standard and maintenance of dwelling Please provide details of the contact made with the landlord to resolve the issues and any attempts the landlord has made to fix the issues and details of the standard and maintenance issues. Please enter details for selected Dispute Type
	Unlawful termination of tenancy (Illegal eviction) Please provide details of how the Landlord through force, intimidation or otherwise (such as cutting off utilities, changing the locks etc.) denied the tenant from accessing a rented dwelling or removed the tenant’s belongings from the dwelling. Please enter details for selected Dispute Type
	Anti-social behaviour Please provide details of the contact made informing the tenant of the breach of obligations, any warning notices served and notice of termination served. If you are a third party applicant (e.g., someone who is directly and adversely affected by neighbouring tenant(s)), please provide details of the contact made with the landlord and attempts to resolve the issues. Please enter details for selected Dispute Type
	Damage in excess of normal wear and tear Please provide details of the damage caused. Please enter details for selected Dispute Type
	Rent review not in line with Rent Pressure Zone Please provide details of how the notice was served, the date it was served and the reason(s) you believe the notice is invalid. Please enter details for selected Dispute Type
	Validity of notice of rent review Please provide details of how the notice was served, the date it was served and the reason(s) you believe the notice is invalid. Please enter details for selected Dispute Type
	Breach of fixed term lease Please provide details of how the fixed term lease was breached by Landlord/Tenant. Please enter details for selected Dispute Type
	Rent more than market rate (Not Applicable to Approved Housing Body Tenancies) Please provide details of why the rent being paid or due to be paid is more than the market rate. Please enter details for selected Dispute Type

Alternative Remedies

Please tick this box IF: Any alternative legal remedy was already sought in respect of this matter

Mediation Dispute Application

DISPUTE DETAILS

Reason for Dispute

Alternative Remedies